Contact Details Policy

Effective Date: 15/07/2025

Ira Solutions ("Company", "we", "us", or "our") is committed to protecting the rights of individuals under applicable data protection and consumer protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Information Technology Act, 2000, including the applicable rules framed thereunder such as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”).

This Contact Details Policy outlines our official communication channels and legal responsibilities regarding your personal data, grievance redressal, and communication protocols.

1. Official Contact Information

Company Name: Ira Solutions

Registered Address:
441/3 Somwar Peth, Apollo Greens, Pune – 411011, Maharashtra, India

Phone Number: +91 94209 84529

Email Address: ira-15@outlook.com

These contact details are provided for lawful communication, data subject rights requests, and legal purposes.

2. Data Protection & Privacy Requests (GDPR / IT Act)

If you are an individual protected under the GDPR or Indian IT laws and wish to exercise your rights (such as access, correction, deletion, or objection), you may contact us directly through the details above.

For all data protection-related inquiries or complaints, please contact our designated Grievance Officer:

Grievance Officer:

Name: Parth Vaidya

Email: ira-15@outlook.com

Response Time: Within 30 days, in accordance with Rule 5(9) of the IT Rules, 2011

3. Permitted Uses of Contact Information

Our contact details may be used only for lawful and intended purposes, such as:

Product or service-related inquiries
Data protection and privacy rights requests
Business proposals or collaborations
Customer support or feedback
Legal or regulatory correspondence

4. Prohibited Uses

Any misuse of the contact information provided is strictly prohibited and may lead to legal action. This includes:

Sending unsolicited marketing or spam communications
Harassment, abuse, or threats
Fraudulent or deceptive behavior
Attempts to compromise systems or impersonate company personnel

5. Legal Notices & Communication

All legal notices, regulatory communications, or formal correspondence must be sent to our registered address or via the official email provided above.

We recommend using a verifiable delivery method (such as registered post, courier with tracking, or digitally signed email) for legal communications.

6. Changes to this Policy

We may update or amend this Contact Details Policy at our discretion to reflect changes in law or internal practices. Any changes will be posted on this page with an updated effective date.

7. Governing Law & Jurisdiction

This policy shall be governed by the laws of India. Where applicable, residents of the European Union may exercise their rights under the GDPR, and we will respond in accordance with the regulation.